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Order summary
Cancellation Policy – 1-to-1 Boxing Sessions To ensure fairness and smooth scheduling for all clients, the following cancellation policy applies to all 1-to-1 boxing sessions: 1. 24-Hour Cancellation Requirement Clients must provide at least 24 hours’ notice to cancel or reschedule a session. Cancellations made with less than 24 hours’ notice will be charged the full session fee. 2. No-Show Policy If a client does not attend a scheduled session and provides no prior notice, the session will be charged in full and cannot be rescheduled. 3. Late Arrivals If a client arrives late, the session will still end at the scheduled time. The trainer is not required to extend the session beyond the agreed slot. 4. Trainer Cancellations If the coach must cancel or reschedule a session, the client will be offered an alternative time or a full refund for that session. 5. Package Sessions Cancellations within the notice period will not affect the package, but missed or late-cancelled sessions will be deducted from the total package balance. 6. Health & Safety If the client is unwell or injured, they must inform the coach as soon as possible. The trainer may reschedule the session at their discretion.
